Key fob know-how

Your Key to the Building: Using Your Fob

Once your fob is activated, it’s your "all-access pass" to Bridge. If you’ve never used a proximity fob before, there is a small trick to the timing to ensure the sensors read it correctly.

🚪 Where Your Fob Works

Your fob is programmed specifically for your needs. It will grant you access to:

The Main Entrance: Your primary way into the building.
Common Elements & Amenities: Any shared spaces like the gym, lounge, or terrace.
Related Floors: The specific floors where amenities are located.
Parking & Your Floor: Access to the parking garage and the specific residential floor where your suite is located.

Note: For security purposes, your fob will not allow you access to other residential floors that do not house an amenity or your own suite.

🏢 Accessing the Building & Elevator

Main Entrance: Hold your fob against the black sensor pad for a second or two. The light will turn green, and the door will click open.
In the Elevator: Hold the fob flatly against the sensor on the button panel for two or three seconds. Once it turns green, press your floor button.

🏠 Your Unit Door: Unlocking & Locking

Your suite door uses the same technology but requires a mechanical turn.

To Unlock:

Hold the fob against the door knob until the light turns green.
Turn the knob to the right to unlock.

To Lock:

Hold the fob against the knob until it turns green.
Turn the knob to the left until you hear the deadbolt engage.

⚠️ The "Five-Second Rule"

This is the most important part of your suite security:

The Lag Time: For the first five seconds after locking your door, the fob system is still "active." If you turn the knob immediately, it will simply unlock again.
The Test: Wait a full five seconds after you hear the bolt click. Then, turn the knob to confirm. If locked properly, the knob should rotate loosely without opening the door.

💡 Pro-Tips for Fob Success

Avoid the "Tap": Think "hold," not "tap." The system needs a moment to read the data.
Interference: Avoid keeping your fob tucked behind credit cards in a wallet, as this can block the signal.
Lost Fobs: If your fob is lost or stolen, notify the Concierge immediately so it can be deactivated for your security.